Join the Boundless team

Who are we?

At Boundless, our mission is empowering families to navigate the immigration system more confidently, rapidly, and affordably. We provide the tools, information, and personalized support to help guide immigrants through this experience with as much peace of mind as possible. We are backed by top venture firms in Seattle and around the country.

Why is this work important?

Immigration is life-changing. There are so many hurdles to starting a new life in a new country, and the work you do at Boundless can directly improve the lives of millions of people who seek confidence in their immigration journey.

How to Apply

If you are interested in applying for a role, reach us at jobs@boundless.co with your resume and a few paragraphs about why you are interested in Boundless.

 


Senior Software Engineer (Front end)

We are looking for great engineers to form the foundation of our engineering team for years to come. If you want to create a meaningful impact on the world with technology, if you take pride in your craft, and if you are always on the lookout to get better at what you do, Boundless is the right place for you.

In this role, you will:

  • directly improve the lives of immigrants and their families.
  • work with a small team to create a frictionless user experience for Boundless.
  • turn high fidelity UX designs into reality. 
  • create a solid UI foundation that will carry Boundless into the future.

For this role, we are looking for:

  • 3+ years of experience in designing and building consumer facing UX heavy products.
  • ability to write production-ready code in JavaScript (React), CSS & HTML.
  • experience setting up, implementing and growing a component based design system.
  • passion for creating highly polished user interfaces.
  • experience with agile development methodologies.

How to apply: jobs@boundless.co

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Senior Software Engineer (FULL STACK)

We are looking for great engineers to form the foundation of our engineering team for years to come. If you want to create a meaningful impact on the world with technology, if you take pride in your craft, and if you are always on the lookout to get better at what you do, Boundless is the right place for you.

In this role, you will:

  • directly improve the lives of immigrants and their families.
  • work with a small team to design and develop UI components and web services.
  • design and architect Boundless services and infrastructure for future.
  • deploy and run Boundless in the cloud.
  • mentor and help other engineers to get better in their craft.

For this role, we are looking for

  • 5+ years of experience in building products.
  • ability to write production-ready code in Ruby & Javascript.
  • previous experience building highly interactive web applications with web application frameworks (Rails & React preferred).
  • ability to demonstrate deep understanding of data structures and algorithms.
  • ability to lead small scale projects with agile development methodologies.
     

How to apply: jobs@boundless.co

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Customer success lead

Boundless is looking for a customer success lead to help us achieve our mission -- empowering families to navigate the immigration system more confidently, rapidly, and affordably.  Are you equally excited to engage deeply with individuals to understand their needs, and to work behind the scenes to help develop a world-class technology product?  Do you share a passion for helping immigrants unite their families and pursue their dreams?  If so let's talk. 

In this role, you will:

  • Own long-term customer relationships and support, from initial inquiries through successful completion of their immigration journey.
  • Synthesize customer questions and feedback into support tickets and feature requests to the product team.
  • Develop and codify practices that will be the foundation for customer success at Boundless.
  • Represent the voice of the customer in all planning and strategy sessions.
  • Continuously write and improve our customer knowledge base and support content.
  • Help develop customer testimonials and case studies.
  • Hire and develop the customer success team as we grow.

For this role, you bring:

  • Empathy. You will be communicating with families during their most stressful moments. Intuitively understand what to say to encourage and delight our customers.
  • Multiple years of experience in a customer-facing success, support, or account management role, including time as a lead, manager, or coach of others.
  • Excellent written and verbal communication skills. Your friends tell you you’re magical at explaining complex topics.
  • Proactiveness and self-motivation. We are a small team moving quickly. You enjoy identifying improvements and making them happen without significant oversight and guidance.
  • Curiosity. You are always interested in learning new information and skills.

Extra credit:

  • Fluency in Spanish.
  • Personal experience navigating the immigration process.
  • Involvement and engagement with immigrant communities.
  • Ability to run queries into customer data and generate reports.

 

How to apply: jobs@boundless.co

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Visual Designer

Boundless is looking for a Visual Designer. The ideal candidate has experience creating beautiful, emotionally compelling designs for digital and print based mediums.

In this role, you will:

  • Explore the complexities of the immigration space with immense empathy. Come up with design solutions to meet the needs of our users.
  • Create visual solutions that effectively embody product functions and brand identity. This includes the design and production of user interface layouts, icons, print based marketing communications, et al.
  • Work with a Principal Designer to expand and evolve the visual language of an early stage startup.
  • Communicate design solutions effectively to engineers and product managers. Support engineers with graphic assets and design clarification in the product development process.
  • Ideate and execute in a fast-paced, constantly changing environment.

We are looking for:

  • High-caliber visual design skills. A deep understanding of typography, composition, and layout principles. Intimate knowledge of contemporary visual trends and conventions.
  • At least 1 year experience as a visual designer.
  • Bachelor's degree in graphics design, interaction design, fine arts, or a related design discipline.
  • Fluent in digital design tools, such as Sketch, Photoshop and Illustrator.
  • Strong collaborator with designers and non-designers alike.
  • Excellent self-starter. Able to be effective working both independently and in teams.

Extra credit:

  • Cross-cultural personal experience, or experience designing for diverse user groups.
  • Experience working in startup environments.

This is a part time position to start, requiring 24 hours per week. There will be opportunity to turn full time depending on the needs of the project.

    How to apply: jobs@boundless.co

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